Anil asked, My wife was having SBI card which she got from SBI bank in PUNE. Afterwards whenever we had any inquiry, none of the bank employees were ready to help us. This is ridiculous for me as the bank which is giving me the card is unable to help us in case of any inquiry. What they say is you call the helpline number which is flooded with call and we have to hold our call for half an hour and we are paying for that.